What types of products do you use?
At Colorific we endeavor to use only the best products and application method for the longevity and desired look and feel the industry has come to expect of our artisan finishing. From commercial primers and paints to 2 and 3 component products. We have the range to handle even the most special of requests.
Why shouldn't I just use a on-site painter?
On site painters have their limitations and quality is dependent on many variable factors. The biggest problem is other trades. Here in our shop we don’t have to deal with various trades damaging your prized projects. The shop is temperature controlled and regularly cleaned and maintained to achieve the highest quality job possible. Certain services like our window finishing also allows us the ability to completely seal all exposed wood jambs. Painters can only paint or stain what is visible after installation. This eliminates the chance of moisture warping and damaging your windows.
Everything is disassembled and put back together to achieve the perfect furniture quality that we are known for. We also have the warehouse facilities to store your projects until the perfect time when they can be installed. This allows you to have peace of mind that carpenters and other trades are gone by the time your beautiful products are installed.
Will my finished product require any maintenance?
As with all finishes, proper maintenance and care will give the longest lasting results. Every finish is susceptible to damage and natural wear and tear. To learn how to properly clean and care for our art refer to our cleaning and maintenance instructions.
Are you able to refinish things?
Yes, whether it be windows, doors, cabinetry or even furniture - each case is based on a number of variable factors that will need to be accounted for prior to taking on the job. Just give us a call and recommend the best solution for your ideas.
Do you build or sell doors and windows?
No, we do not. However depending on the scope of your project we can refer you to a number of different reputable companies and after your purchase we would be happy to place our art on your project.
What payment methods do you accept?
Currently we only accept Cash, Cheque, and Interac E-transfer.
What are your payment terms?
A work order is not considered firm without a 50% deposit. The balance is due on completion. All jobs without a deposit are subject to schedule batching and or it’s place in the received order line.
Do you provide any warranties?
Each product we use has variable warranties as well we offer both a limited liability warranty on application and workmanship and extended warranty that covers maintenance. Please contact us for further details.
If we provide it, will you use our paint or stain for finishing?
Most often the answer will be no as the typical homeowner and painter products are substandard to our commercial paints and stains. However, using our products we can color match to the color you desire.
If I handle the preparation work can you simply paint/ stain my project for added savings?
No, in our experience “prepared” has a very different meaning in the eyes of non-professionals. The reason for us wanting to handle every step is that we can control the outcome to give your project the desired quality and beauty that we expect from ourselves.
Are you able to finish products outside your typical area of service?
Yes we can. While most of our customers are within the lower mainland - we have served customers from all over BC, other provinces in Canada and even the US. Give us a call and we’ll devise a plan to help organize logistics for you
How long will it take to finish my product(s)?
Typical turnaround time is 7 business days. We can accommodate rush orders and hot rushes as well. These are at a premium.
What is the best way to transport an item?
The best way to transport a finished item is by packaging and or with moving blankets. It is necessary to use correct transportation as well (flat deck trucks are not okay for finished doors/ windows/ furniture). Using improper shipping methods will void our warranty.